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  #1  
Old 11-13-2013, 07:27 AM
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lastingfaith lastingfaith is online now
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Hi there,
I am wondering if any one can help me with uploading my profile picture?
I have successfully uploaded my chosen picture on to my "Edit profile picture" page, but every time I hit the submit button, I get a message which says "upload failed"
I have looked at the FAQs section, and it says there that profile pictures can be uploaded, but "This option may or may not be enabled by the administrator".
So, how do I know if it has been enabled for me? How do I contact the administrator?
Can anyone help please? Thank you!
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Old 11-13-2013, 11:15 AM
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Vanna Vanna is offline
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Hello! I'm going to guess that message came up because the pic or file was too large. I will let the admin know about your situation. (Sorry for the difficulty.)
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  #3  
Old 11-13-2013, 12:16 PM
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lastingfaith lastingfaith is online now
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Thanks Vanna for your reply and for your help. I now await further instructions.
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Old 11-13-2013, 10:21 PM
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Await no longer!

Everybody that is registered should be able to upload a profile picture. The maximum size is 100x100 pixels, or a maximum size of 65k. I'd bet that what you are trying to upload is too large. Try (if you can) to resize the picture and see if that works. If you are still having problems please PM me, and I'll get it figured out.

Let me know how things work.

Thanks!

Tom
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Old 11-14-2013, 02:21 PM
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lastingfaith lastingfaith is online now
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Thanks, Tom.
I think that I may not have explained my problem quite clearly enough. I have successfully uploaded my chosen picture into the control panel of the "Change your Profile Picture" page, and it shows correctly on my "Profile Page". But it doesn't appear at all in my Posts. When I hit the upload button in the Control Panel page, I get a "failed" message every time.

Does the fact that the picture appears correctly on my Profile Page indicate that it is of an acceptable size? It appears in a small box in the top left hand corner of my Profile Page, just as you would expect it to appear on the Posting pages. The problem is that it doesn't appear at all on the Posting pages!

I notice from looking at this section of the site, "AngelLoveMom" had a similar problem a few months ago, but appears to have "figured it out". The only difference in my case is that I am attempting to upload a Profile Picture for the first time, not changing an existing one - and I haven't figured it out!

Many thanks.
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